Privacy Policy

Last Updated: June 16, 2025

Introduction

Welcome to Newport Escape Room ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newportescaperoom.com or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or book an escape room
• Fill out a contact form
• Sign up for newsletters or promotional materials
• Participate in surveys or contests
• Send feedback or communicate with us

The personal information we collect may include:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Links clicked
• General geographic location based on IP address
• Device information

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions
• Send administrative information, confirmations, and updates
• Respond to inquiries and provide customer support
• Send marketing and promotional communications (with opt-out options)
• Improve our website, services, and user experience
• Develop new products, services, and features
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

Disclosure of Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Right to access the personal information we have about you
• Right to rectify or update your personal information
• Right to erase or delete your personal information
• Right to restrict processing of your personal information
• Right to object to processing of your personal information
• Right to data portability
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Newport Escape Room
123 Adventure Street
Manila, Metro Manila 1000
Philippines

Email: [email protected]
Phone: +63-2-8888-8888